Bussiness Ideas

VOX is an AI-powered Voice Agent and Customer Relationship Management platform designed to automate and intelligently manage the customer engagement lifecycle. VOX combines AI-powered voice conversations, automated calling, CRM, lead management, campaign management, call recording, conversation intelligence, Al-generated remarks, integrations, team management, subscription management and workflow automation into a unified platform. The platform is designed to enable businesses to move from fragmented and labour-intensive calling operations toward an intelligent, scalable and data-driven customer engagement system. Instead of merely functioning as an automated dialer, VOX creates a complete workflow: Lead Human Review/Action → AI Agent → Conversation → Recording → AI Processing → Customer Intelligence → CRM Update → → Follow-up → Conversion The platform is designed to support high-volume customer engagement, including the capability described in the supplied product material to scale from 10 to 10,000+ conversations and communicate across 82+ languages. VOX addresses a major operational problem faced by businesses: customer acquisition and follow-up remain heavily dependent on human calling teams, while businesses increasingly require faster response, consistent communication, higher calling volumes and continuous customer engagement. The companyʼs VOX as capable of reducing calling-related costs by up to 80%, enabling scalable customer engagement through autonomous AI.

Startup Teams

• 1 Karuna Jaiswal (Director)
• 2 Disha Jaiswal (Director)

Incubation Details

• Incubator Name
  G L Bajaj Center for Research and Incubation
• Incubator Host Institution
  GL Bajaj Institute of Technology and Management
• State
  Uttar Pradesh
• City
  Gautam Buddha Nagar