**Ambience Telehealth Innovation Model – In Brief:** Ambience Telehealth is revolutionizing primary healthcare delivery through a hybrid **phygital** model, combining **physical clinics** with **digital teleconsultations** to ensure **affordable, accessible, and continuous care**, especially in underserved regions. ### Key Pillars of the Model: 1. **Good Health Clinics (GHCs):** - 10-bed micro health facilities set up in rural and semi-urban areas. - Provide routine OPD, physiotherapy, and digital consultation services. - Operate on a **FOCO model** (Franchise Owned, Company Operated), empowering local entrepreneurs. 2. **Smart Hospitals (Hub Centers):** - 100-bed hospitals with advanced diagnostics (CT scan, ultrasound) serving as referral hubs. - Strategically located to support surrounding GHCs. 3. **Telehealth Subscription Plans:** - Affordable plans like ?99 for 3 visits, ?199 for 9 visits, ?299 for 15 visits. - Function like mobile recharge packs to encourage mass adoption. 4. **Telehealth Service Coordinators (TSCs):** - Trained paramedics bridging patients and remote doctors. - Certified via a 6-month university program. 5. **Digital Health Ecosystem:** - Centralized telemedicine platform ensuring right diagnosis and follow-up. - Patient records maintained digitally for continuity of care. 6. **Collaborations:** - Working with universities, local bodies (Gram Pradhans), and government schemes to scale impact. This model aims to make **Telehealth the default first consultation method in India by 2035**, just like UPI revolutionized payments.
Show MoreYear of Establishment2021