Bussiness Ideas

? 1. Problem Statement The hospitality industry continues to face significant operational inefficiencies due to manual coordination between departments, delayed service requests, and lack of real-time visibility into guest needs. Guests often experience slow responses, no live tracking of their requests, and limited communication options with hotel staff. Most hotels, especially mid-sized and independent properties, rely on traditional communication methods such as intercoms or manual logs, leading to service delays, mismanagement, and inconsistent guest experiences. On the other hand, management teams struggle with fragmented systems that provide little to no data on operational performance or service quality. Existing PMS and channel managers primarily handle room bookings and inventory but do not cover end-to-end service automation, live request tracking, or integrated guest communication. There is a clear market gap for a unified, technology-driven solution that automates operations, enables instant two-way communication, and improves service efficiency and guest satisfaction in real time. ? 2. Unique Value Proposition KnectHotel delivers a unified SaaS platform that transforms hotel operations and guest engagement through complete digital automation. It empowers guests to manage their stay digitally — including pre-check-in/out, in-room dining, housekeeping, spa bookings, event reservations, and online payments — while also offering live tracking of service requests and a real-time chat interface to communicate directly with hotel staff. Unlike traditional hotel systems that operate in silos, KnectHotel integrates seamlessly with existing PMS and channel managers or functions as an independent system. It centralizes all guest interactions, automates service workflows, and provides management with detailed analytics and insights to enhance operational performance. By combining automation, live communication, and data intelligence, KnectHotel enables hotels to deliver faster, transparent, and highly personalized guest experiences — ultimately improving satisfaction, loyalty, and revenue growth.

Startup Teams

• 1 Sudha Mehta (Director)
• 2 Subhash Chander Mehta (Director)

Incubation Details

• Incubator Name
  GBU Research and Innovation Foundation
• Incubator Host Institution
  Gautam Buddha University
• State
  Uttar Pradesh
• City
  Gautam Buddha Nagar