Business Concept – Porter Buddy Porter Buddy is a technology-enabled service platform designed to modernize and organize porter and mobility assistance services at railway stations across India. The concept addresses the long-standing challenges faced by passengers in accessing reliable porter support, such as unavailability during peak hours, lack of price transparency, inconsistent service quality, and the absence of advance booking options. Porter Buddy operates as a digital aggregator, connecting railway passengers with verified and trained porters through a mobile application and web platform. Passengers can pre-book porter services, luggage carts, and wheelchair assistance, ensuring a smooth and stress-free travel experience, particularly for elderly passengers, families, women, and differently-abled individuals. The platform introduces standardized pricing, real-time service allocation, tracking, and feedback mechanisms, bringing trust and accountability to an otherwise informal ecosystem. Beyond improving passenger convenience, Porter Buddy also focuses on social impact by formalizing income opportunities for porters, improving earnings predictability, and creating dignified employment through technology. Designed as an asset-light and scalable model, Porter Buddy can be rolled out station by station across India through partnerships, digital onboarding, and standardized processes. Revenue is generated through service commissions, premium assistance offerings, institutional partnerships, and value-added services, making Porter Buddy a sustainable, scalable, and impact-driven mobility assistance solution.
Show MoreYear of Establishment2024